Privacy Policy
Last Updated: January 2024
1. Introduction
- eData is a digital utility platform designed to provide seamless access to essential services such as airtime, data subscriptions, electricity bills, TV subscriptions, educational services, and insurance coverage.
- This Privacy Policy governs the use of eData's website, mobile applications, APIs, widgets, and related services, ensuring compliance with applicable data protection regulations.
2. Scope of the Privacy Policy
This Privacy Policy outlines your data privacy rights and describes how eData collects, processes, stores, and protects your personal information across its digital platforms.
3. Collection and Use of Personal Data
3.0 Data Collection:
- Full name
- Email address
- Phone numbers
- Residential or business address
- Financial account information
4. Purpose of Data
eData processes personal data for the following purposes:
- Providing and improving our products and services.
- Supporting, maintaining, and developing new services.
- Managing user relationships and resolving disputes.
- Targeted marketing, promotions, and advertising.
- Enforcing our terms of service and protecting against unauthorized activities.
- Communicating through SMS, email, or calls, where necessary.
5. Marketing and Third-party Sharing
- eData will never sell or trade your personal data. We may share information with third-party service providers to facilitate payment processing, marketing, fraud prevention, and customer support.
- We may also share aggregated data with third parties for statistical analysis and business intelligence purposes.
- Data may be shared outside Nigeria, in accordance with the Nigeria Data Protection Regulation (NDPR) 2019 and other applicable international privacy laws.
- Authorized third parties will manage your data in accordance with their privacy policies. eData is not responsible for breaches arising from such third-party interactions authorized by you.
6. Legal Compliance
We may disclose your data to regulatory or law enforcement agencies to comply with legal obligations, anti-money laundering laws, or counter-terrorism requirements.
7. Data Security
eData implements robust security measures, including encryption, firewalls, and access controls, to protect personal data against unauthorized access, loss, or misuse.
8. Cookies
Cookies are used to enhance user experience and streamline interactions with eData’s platforms. Examples include:
- Authenticating users.
- Preventing fraud.
- Personalizing content and service delivery.
Users may modify browser settings to block or delete cookies. However, doing so may impact the usability of our platform.
9. User Rights
In compliance with NDPR and other regulations, users have the right to:
- Access personal data held by eData.
- Correct inaccuracies in their data.
- Request data deletion or portability.
- Object to data processing.
- Withdraw consent for specific data uses.
10. Changes to the Privacy Policy
This Privacy Policy is subject to periodic updates to reflect changes in services or regulatory requirements. Users will be notified of significant updates.